Title:  Senior Business Analyst Specialist

OVERVIEW

JOB PURPOSE

Analyze areas of pain/improvement, propose a solution then translate the solution's business requirements into functional and technical requirements and design (using appropriate tools and models) to ensure the developers are able to translate them into appropriate code and design that exactly meet the internal clients needs.

KEY ACCOUNTABILITIES

• Perform business analysis on complex systems, in coordination with IMDT Enterprise Architecture office, during the stages of solution design activities; through clarification, and translation of business requirements into functional and technical requirements and design to ensure the developers are able to translate them into appropriate code and design that exactly meet the internal clients needs, and to ensure that the Product Lead, Solution Architect and Product team members understand clearly the business requirements.
• Understand the current technology landscape and applications architecture and support the product team lead in gathering and prioritizing the technical business requirements for new systems or existing systems as requested and communicated by lsDB's business complexes, and in developing an initial project plan based on those requirements.
• Conduct workshops with the business stakeholders to assess if the current technical capabilities are able to answer the new business expressed requirements and propose to improve/adapt the current implemented solutions or to develop/implement a new system.
• Support solution decision making through information gathering and analyzing appropriate options, including 'build versus buy', sourcing for solution design, maintenance and operation, and cost/benefit analysis.
• Identify and resolve, by himself/herself or through collaboration with product teams within the department, technical issues -system configuration/setup, and bugs/enhancements- according to the established procedures and service level agreements (SLAs), in timely manner to ensure consistency of service to the business users.
• Define and analyze change requests and enhancements for applications according to business complex requests and agree with the solution design team on the best approach to address the changes.
• Develop the retirement plan for systems/services based on the usage analysis and the satisfaction rate of the business users through online surveys and forms to keep the best technology fit for the business.
• Participate in the identification of the retirement risks and assessment of the impact on stakeholders and the introduction of potential replacements with guidance of the EA office, to minimize any business interruptions.
• Perform quality assurance on developments to ensure solutions adhere to lsDB quality requirements and deliver customer requirements, and partner with business units to conduct user acceptance testing and report any issues to the solution delivery teams and helps them in identifying the root cause.
• Document and maintain user manuals aligned with the applied changes based on the business requirements to describe application functionality and operating procedures to keep track of changes to be used by future changes and developments, and to be used to develop a user manual when needed.
• While analyzing business requirements, suggest re-engineering of any business processes where necessary to achieve an efficient business workflow based on the organization directions.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

• Bachelor's degree in Computer Science, IT or similar field.
• 8+ years' experience in IT environment with specific Business Analyst experience including technical design and business domain basics.

• Languages: English: Mandatory | Arabic: Preferred | French: Preferred.

SKILLS & NECESSARY KNOWLEDGE

• Knowledge of SAP.
• Knowledge in Collaboration Platforms.
• Preferably with Certification in CBAP, QAI, PBA.
• Interpersonal skills.
• Analytical skills.
• Communication skills.
• Attention to details.
• Good and clear writing.

ABOUT APPLICATION PROCESS

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

• Resume/CV
• Copy of passport
• Academic certificate

If you are currently an IsDB Regular staff applying for this role and get selected through the competitive selection process; your current contract type and other terms and conditions will remain unchanged.

The Islamic Development Bank (IsDB) does not ask for payments of any kind from applicants throughout the recruitment process (job application, CV review, interview meeting, and final processing of applications). In addition, the IsDB does not request information on applicants’ bank accounts. The IsDB declines all responsibility for the fraudulent publications of job posts or job offers in its name or, in general, for the fraudulent use of its name in any way whatsoever.